We have following terms and conditions for Payments and Refund Policy:
1. Payment Terms:
-> All invoices are due upon receipt, unless otherwise stated in a signed Service Agreement.
-> We accept payment via bank transfer, credit card, Debit Card.
-> A late payment fee of 0.5% per month will be applied to outstanding balances after 15 days from the invoice due date.
2. Refund Policy:
-> Full refunds: We will offer a full refund if we are unable to commence the agreed-upon services due to unforeseen circumstances on our end.
-> Partial refunds: In the event of project cancellation by the Client before completion, a partial refund may be offered based on the percentage of work completed. However, non-refundable costs incurred for third-party services or software will be deducted from the refund amount.
-> No refunds: Refunds will not be granted for work deemed unsatisfactory due to:
Changes in Client requirements or objectives after project initiation.
Delays or missed deadlines caused by the Client’s lack of timely feedback or provision of necessary materials.
Disagreement with the creative direction or strategy chosen by the Client after approval.